Shopping from outside the EU

If you shop at StoreRiele.com from a country outside the European Union, you do not pay VAT. The website displays the product price with the VAT already deducted.

It is likely that you will have to pay import duties when your package arrives. This is organised by your country’s customs office, and we do not have any influence on this matter, nor do we know how these amounts are calculated. If you would like more information about what to expect, please contact your customs office. If you decline the package because of the VAT or any other reason, the extra costs upon arrival back in our store will be deducted from your refund. 

It is not possible to order from outside the European Union without tax and select Pick Up in store as the amount of VAT is determined by the shipping location, not the billing location.

For returns from outside the European Union, a completed customs declaration CN23 with the words "RETURNED GOODS WITH ORIGIN IN THE EU" and a copy of the invoice must be attached to the outside of the package - preferably in a transparent delivery note pocket. If the customs declaration is not filled out correctly, a fee may be charged which may be deducted from your refund.